MICROSOFT 365 MESSAGING (MS-203T00)

Categories: Messaging, Microsoft

About Course

Course Objectives

  • Configure and manage mail flow and message transport in Exchange Online.

  • Implement transport rules, connectors, and routing for messaging systems.

  • Configure anti-malware, anti-spam, and threat protection policies.

  • Manage messaging compliance, archiving, and auditing features.

  • Configure authentication, organizational settings, and sharing policies.

  • Manage Exchange recipients, mailboxes, and address lists.

  • Plan and implement Exchange hybrid deployments.

  • Perform mailbox migrations to Exchange Online.

  • Troubleshoot mail flow, transport, and hybrid environment issues.

Course Outline 

Module 1: Explore Transport Services
Understanding Exchange transport components and message routing.

Module 2: Configure Message Transport
Configuring connectors and transport options.

Module 3: Manage Transport Rules
Creating and managing transport rules for messaging policies.

Module 4: Manage Mail Flow
Managing mail flow across Exchange and hybrid environments.

Module 5: Troubleshoot Mail Flow
Diagnosing and resolving mail flow issues.

Module 6: Troubleshoot Transport Issues
Troubleshooting network, connector, and architecture issues.

Module 7: Troubleshoot Mail Flow Using Logs
Using message tracking logs and protocol logs.

Module 8: Plan for Message Security
Implementing Exchange Online Protection (EOP).

Module 9: Manage Anti-Malware and Anti-Spam Policies
Configuring spam filtering, phishing protection, and malware protection.

Module 10: Explore Threat Protection in Microsoft 365 Defender
Using Defender tools for messaging security.

Module 11: Explore Messaging Compliance in Microsoft 365
Understanding compliance features and retention policies.

Module 12: Explore Messaging Compliance in Exchange
Managing holds, retention, and message records.

Module 13: Manage Exchange Online Archiving and Auditing
Configuring archiving and audit logging.

Module 14: Manage Content Search
Using eDiscovery and content search.

Module 15: Manage Authentication for Messaging
Configuring authentication, MFA, and password policies.

Module 16: Configure Organizational Settings
Managing quotas, policies, and Microsoft 365 integrated apps.

Module 17: Configure Organizational Sharing
Configuring sharing and federation between organizations.

Module 18: Manage Administrator Roles
Managing RBAC roles for administrators.

Module 19: Manage User Roles
Assigning and managing end-user roles.

Module 20: Analyze Role-Based Permissions
Understanding different permission models.

Module 21: Explore Exchange Recipients
Understanding recipient types and collaboration tools.

Module 22: Create and Manage Exchange Recipients
Managing mailboxes, contacts, groups, and public folders.

Module 23: Manage Email Addresses and Lists
Configuring address lists, policies, and offline address books.

Module 24: Explore Exchange Hybrid Deployment Requirements
Planning hybrid Exchange environments.

Module 25: Configure Hybrid Deployment
Using Hybrid Configuration Wizard.

Module 26: Edge Transport Servers
Configuring secure email gateways.

Module 27: Implement Advanced Hybrid Functionality
Managing advanced hybrid features.

Module 28: Troubleshoot Hybrid Deployments
Troubleshooting hybrid connectivity and synchronization.

Module 29: Plan Mailbox Migrations
Planning migration strategies.

Module 30: Run IMAP Migrations
Migrating mailboxes using IMAP.

Module 31: Run Cutover and Staged Migrations
Performing cutover and staged migrations.

Module 32: Run Advanced Mailbox Migrations
Migrating PST files, public folders, and cross-tenant mailboxes.

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Raya

For Raya, we delivered technology enablement focused on automation-driven operations and scalable application development. Participants gained hands-on experience with automation technologies and modern front-end development frameworks, supporting more efficient processes and the delivery of flexible, high-performance digital solutions aligned with business growth objectives.

EgyptAir

Our engagement with EgyptAir focused on enabling the effective use of application development technologies alongside the adoption of cybersecurity and secure computing practices within operational environments. Participants worked with Microsoft-based development platforms and programming technologies while gaining practical exposure to secure application usage, access control mechanisms, and threat-aware system interaction. This integrated technology enablement supported more secure digital operations, improved system reliability, and reinforced cyber resilience across aviation technology environments.

Banque Misr

We collaborated with Banque Misr to enable integrated enterprise technology capabilities across multiple domains. The engagement supported effective utilization of IT infrastructure environments, data analytics platforms, and professional capability development frameworks, allowing teams to operate confidently within complex enterprise systems. Our delivery approach focused on practical technology adoption, operational alignment, and building sustainable competencies that support reliable banking services and informed, data-driven decision-making.

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